21st December 2017

Season's Greetings!

In the past 12 months, we've dealt with nearly 8000 user queries on the helpdesk. Similar to last year, we have come up with a top 12 tip list, one for every month - we hope you find this useful.


Please be aware that from 22nd December 2017 onwards, there will only be intermittent SOAR helpdesk support available throughout the festive period. Normal service will resume on 4th January 2018.

26th October 2017

Advice on recommended Supporting Information

There is an awareness that the recommendations for supporting information for appraisal require to be streamlined where possible and the focus should be on the quality of the material rather than the quantity of supporting information provided.

For full details, please visit the Medical Appraisal Scotland website.

26th April 2017

Error with DMEs ROT email notification

We have recently discovered that the automated emails DMEs receive from SOAR contained an incorrect link. The link was designed to take the DME to a "Pending DME action" page, but it does not. Please visit http://www.appraisal.nes.scot.nhs.uk/news/dme-rot-email-notification.aspx for full details and workaround method.

Sincerest apologies for the confusions this has caused, we will work to amend the email content ASAP.

23rd February 2017

SOAR WebEx demos - new schedule available

The new schedule for SOAR demos in 2017 has been finalised and published. For details and booking, please visit: http://www.appraisal.nes.scot.nhs.uk/events.aspx?eventType=SOAR-Training

The live demo sessions will cover an overview of what is expected of the Appraisee and Appraiser on SOAR, as well as offering participants an opportunity to ask questions at the end of the demo.