15th May 2017

Global Cyber attack on 12th May 2017

Dear Colleagues,

You will be aware from widespread media coverage that there has been an International cyber-attack affecting a number of organisations in some 100+ countries across the globe. This includes the NHS in both England and here in Scotland.

NHS Education for Scotland (NES) enacted emergency procedures to ensure the continued integrity of our systems on Friday afternoon until more information was known about the nature of the attack and its mitigation. Part of this activity meant that we took SOAR offline completely as a precautionary measure. Once we established all necessary security was in place we put SOAR back online on Sunday morning.

We apologise for any inconvenience this action may have caused you.

26th April 2017

Error with DMEs' ROT email notification

We have recently discovered that the automated emails DMEs receive from SOAR contains an incorrect link. The link was designed to take the DME to a "Pending DME action" page, but it doesn't. Please visit http://www.appraisal.nes.scot.nhs.uk/news/dme-rot-email-notification.aspx for full details and workaround method.

Sincerest apologies for the confusions this has caused, we will work to amend the email content ASAP.

23rd February 2017

SOAR WebEx demos - new schedule available

The new schedule for SOAR demos in 2017 has been finalised and published. For details and booking, please visit: http://www.appraisal.nes.scot.nhs.uk/events.aspx?eventType=SOAR-Training

The live demo sessions will cover an overview of what is expected of the Appraisee and Appraiser on SOAR, as well as offering participants an opportunity to ask questions at the end of the demo.

15th December 2016

Missing or unable to enter text? Control + F5 to refresh (Command + R on a Mac)!

Following this morning's successful deployment of new text editor to SOAR (to address the text lagging issue), some users have reported that they were unable to see their previously entered text on their Appraisal Forms.

Can you please try accessing the relevant pages again? This time when the page loads, hold down the Control key and press F5 ((Command + R on a Mac) - this should perform a hard refresh on the page and hopefully the new Editor will load correctly.

If the problem persists, please contact the helpdesk (SOAR@nes.scot.nhs.uk) with details of which web browser and what operating system you are using, so that we can better resolve your queries.

Apologies for any inconvenience this may cause.